Tag Archive | Overcharging
July 9, 2012  

Kolkata Auto-rickshaw/Taxi/Bus Complaints

For complaining in case of Refusal, Overcharging, Misbehavior, Dangerous Driving etc. by any Auto-rickshaw,Taxi or Bus Driver in Kolkata click here.

I couldn’t find the procedure for complaining through SMS or call. Please let me know if you know the procedure.

Traffic Helpline:

  1. Vodafone subscribers: 2000, 2001
  2. Others: 1073
Reference:
July 8, 2012  

IRCTC Complaints Against Overcharging

Overcharging here means the charges collected by service staff of mobile/static units of licensee departmental from passengers for any food & beverages items over and above approved rate or printed MRP prescribed/fixed by IRCTC/Railway Board. Lesser quantity served than what is prescribed is also overcharging.

Types of Overcharging

  1. Overcharging on Tea/Coffee
  2. Overcharging on Meals
    • Adding extra dish without order of passengers
    • Charging on account of non availability of change
    • Charging extra for chilled PDW bottle
    • Adding items to combo meals without order of passengers and not as per prescribed menu
  3. Overcharging of PAD items over and above printed MRP

Call

Call at toll free number 1800111139 for registering your grievance/suggestion at complaint cells of Zonal control offices which are 24 x 7 operational.

SMS

You can also lodge your complaints through SMS and send it to 9711111139.

Online

For registering your complaint online click here.

References:

  1. Jaago Yatri Jaago
  2. IRCTC Menu Card
  3. Rates of A-LA-CARTE Items
June 26, 2012  

Mumbai Auto-rickshaw/Taxi/Bus Complaints

For complaining in case of Refusal, Overcharging, Misbehavior, Harassment by any Auto-rickshaw,Taxi or Bus Driver in Mumbai click here or register your complaint by calling the toll free number: 1800-22-0110.

You can also lodge a complaint by e-mailing to one of the following addresses:

  1. tansportcommissioner@trafficpolicemumbai.org
  2. rto.tardeo@trafficpolicemumbai.org
  3. rto.andheri@trafficpolicemumbai.org
  4. rto.wadala@trafficpolicemumbai.org
Tariff Card

For more information go to Mumbai Traffic Police website.

Please feel free to add further information.

Thanks

June 24, 2012  

Delhi Auto-rickshaw/Taxi Complaints

For complaining in case of Refusal, Overcharging, Misbehavior, Harassment by any Auto-rickshaw or Taxi Driver in Delhi, SMS to 56757:

Refusal

REF<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF REFUSAL

Example: REF DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM

Overcharging

OVC<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF OVERCHARGING

Example: OVC DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM

Misbehavior

MIS<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF MISBEHAVIOR

Example: MIS DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM

Harassment

HAR<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF MISBEHAVIOR

Example: HAR DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM

For complaining online click here.

For Auto/Taxi Rate Chart click here.

For more information go to Delhi Traffic Police website.

References

  1. DTP
June 24, 2012  

Bengaluru Auto-rickshaw Complaints

Recently I came across one of my friend’s blog post on Bangalore Auto-rickshaw complaints via SMS. Apparently the Bangalore Traffic Police has come up with some really cool services to help out the Bangaloreans. So, I would like to include it in my series.

In case of refusal or overcharging by an auto, just send an SMS to 52225 (Airtel customers) and others to 9663952225.

Refusal

AUTO<SPACE>REF<SPACE>AUTO NO.<SPACE>LOCATION<SPACE>TIME OF REFUSAL

Example: AUTO REF KA01XY1234 MG ROAD TO KORMANGALA 5:30 PM

Overcharging

AUTO<SPACE>OVR<SPACE>AUTO NO.<SPACE>LOCATION<SPACE>TIME OF OVERCHARGING

Example: AUTO OVR KA01XY1234 MG ROAD TO KORMANGALA 5:30 PM

Airtel customers send to 52225.

Non Airtel customers sent to 9663952225.

USEFUL CONTACT NUMBERS

Police Control Room : 100

Ambulance : 108

Easy Auto : 9844112233

Traffic Control Room : 103

24 hours helpline for all traffic related queries / suggestions / reporting of violation call :

080-25588444

080-25588555

Also, during my research I came across a similar online complaint forum Excess Fare for Bengaluru.

For more information log on to Bangalore Traffic Police Website

Please try to use the above information if required and let me know your views if it works.

Thanks

References:

  1. Auto complaints via SMS (Bangalore Traffic Police)
  2. BTP 1 and BTP 2