Kolkata Auto-rickshaw/Taxi/Bus Complaints
For complaining in case of Refusal, Overcharging, Misbehavior, Dangerous Driving etc. by any Auto-rickshaw,Taxi or Bus Driver in Kolkata click here.
I couldn’t find the procedure for complaining through SMS or call. Please let me know if you know the procedure.
Traffic Helpline:
- Vodafone subscribers: 2000, 2001
- Others: 1073
Indian Railway Complaints
For registering your complaints or suggestions online against Indian Railways, click here.
Issues for which you can register your complaints:
- Allotment of seats – berths by train staff
- Bedroll complaints
- Booking of luggage/parcels
- Bribery and corruption
- Catering and vending services
- Cleanliness at stations
- Complaint related to Kolkata Metro
- Complaint related to Sleeper Class
- Feedback and Suggestions
- Improper behavior of commercial staff
- Improper behavior of non-commercial staff
- Improper behavior of non-railway staff
- Maintenance/cleanliness of coaches
- Malfunctioning of electrical equipment
- Misc. cause
- Multiple complaints
- Non availability of water
- Passenger booking
- Punctuality of train
Complaint Tracking
For tracking your complaint status, click here.
24X7 Customer Care
SMS: 54959, 57886, 5676747, 139
Call: 139
E-mail: customercare@indianrailways.gov.in
References:
IRCTC Complaints Against Overcharging
Overcharging here means the charges collected by service staff of mobile/static units of licensee departmental from passengers for any food & beverages items over and above approved rate or printed MRP prescribed/fixed by IRCTC/Railway Board. Lesser quantity served than what is prescribed is also overcharging.
Types of Overcharging
- Overcharging on Tea/Coffee
- Overcharging on Meals
- Adding extra dish without order of passengers
- Charging on account of non availability of change
- Charging extra for chilled PDW bottle
- Adding items to combo meals without order of passengers and not as per prescribed menu
- Overcharging of PAD items over and above printed MRP
Call
Call at toll free number 1800111139 for registering your grievance/suggestion at complaint cells of Zonal control offices which are 24 x 7 operational.
SMS
You can also lodge your complaints through SMS and send it to 9711111139.
Online
For registering your complaint online click here.
References:
Mumbai Auto-rickshaw/Taxi/Bus Complaints
For complaining in case of Refusal, Overcharging, Misbehavior, Harassment by any Auto-rickshaw,Taxi or Bus Driver in Mumbai click here or register your complaint by calling the toll free number: 1800-22-0110.
You can also lodge a complaint by e-mailing to one of the following addresses:
- tansportcommissioner@trafficpolicemumbai.org
- rto.tardeo@trafficpolicemumbai.org
- rto.andheri@trafficpolicemumbai.org
- rto.wadala@trafficpolicemumbai.org
For more information go to Mumbai Traffic Police website.
Please feel free to add further information.
Thanks
Delhi Auto-rickshaw/Taxi Complaints
For complaining in case of Refusal, Overcharging, Misbehavior, Harassment by any Auto-rickshaw or Taxi Driver in Delhi, SMS to 56757:
Refusal
REF<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF REFUSAL
Example: REF DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM
Overcharging
OVC<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF OVERCHARGING
Example: OVC DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM
Misbehavior
MIS<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF MISBEHAVIOR
Example: MIS DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM
Harassment
HAR<SPACE>VEHICLE NO.<SPACE>LOCATION<SPACE>TIME OF MISBEHAVIOR
Example: HAR DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30 PM
For complaining online click here.
For Auto/Taxi Rate Chart click here.
For more information go to Delhi Traffic Police website.
References
Bengaluru Auto-rickshaw Complaints
Recently I came across one of my friend’s blog post on Bangalore Auto-rickshaw complaints via SMS. Apparently the Bangalore Traffic Police has come up with some really cool services to help out the Bangaloreans. So, I would like to include it in my series.
In case of refusal or overcharging by an auto, just send an SMS to 52225 (Airtel customers) and others to 9663952225.
Refusal
AUTO<SPACE>REF<SPACE>AUTO NO.<SPACE>LOCATION<SPACE>TIME OF REFUSAL
Example: AUTO REF KA01XY1234 MG ROAD TO KORMANGALA 5:30 PM
Overcharging
AUTO<SPACE>OVR<SPACE>AUTO NO.<SPACE>LOCATION<SPACE>TIME OF OVERCHARGING
Example: AUTO OVR KA01XY1234 MG ROAD TO KORMANGALA 5:30 PM
Airtel customers send to 52225.
Non Airtel customers sent to 9663952225.
USEFUL CONTACT NUMBERS
Police Control Room : 100
Ambulance : 108
Easy Auto : 9844112233
Traffic Control Room : 103
24 hours helpline for all traffic related queries / suggestions / reporting of violation call :
080-25588444
080-25588555
Also, during my research I came across a similar online complaint forum Excess Fare for Bengaluru.
For more information log on to Bangalore Traffic Police Website
Please try to use the above information if required and let me know your views if it works.
Thanks
References:
BSNL Complaints Online
For all most every service which BSNL provides, you can lodge your complaint at the link given below. I have tried complaining through this in Haryana circle and I was amazed by the speed with which they responded. I hope that it works the same for all other circles too.
Click here for registering your complaint
Click here for checking status of your complaint
Please let me know if it works well for other circles too.
Thanks
yIgnore 