Archive | Indian Railways RSS for this section
July 9, 2012  

Indian Railway Complaints

For registering your complaints or suggestions online against Indian Railways, click here.

Issues for which you can register your complaints:

  1. Allotment of seats – berths by train staff
  2. Bedroll complaints
  3. Booking of luggage/parcels
  4. Bribery and corruption
  5. Catering and vending services
  6. Cleanliness at stations
  7. Complaint related to Kolkata Metro
  8. Complaint related to Sleeper Class
  9. Feedback and Suggestions
  10. Improper behavior of commercial staff
  11. Improper behavior of non-commercial staff
  12. Improper behavior of non-railway staff
  13. Maintenance/cleanliness of coaches
  14. Malfunctioning of electrical equipment
  15. Misc. cause
  16. Multiple complaints
  17. Non availability of water
  18. Passenger booking
  19. Punctuality of train

Complaint Tracking

For tracking your complaint status, click here.

24X7 Customer Care

SMS:  54959, 57886, 5676747, 139

Call: 139

E-mail: customercare@indianrailways.gov.in

References:

  1. Indian Railways